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Privacy Policy

A legal disclaimer

I am committed to handling your personal information with care, transparency and respect. This Privacy Policy explains what information I collect, why I collect it, how it is used, and the rights you have over your data.

Information I Collect

I only collect information that is necessary to provide safe, effective coaching and wellbeing

support. This may include:

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  • Your name and contact details

  • Information you choose to share during sessions

  • Basic personal information relevant to your support

  • Emergency contact details (optional)

  • Session notes (minimal, factual, brief)

  • Information submitted through website forms

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I do not collect or store sensitive clinical data.

How Your Information Is Collected

Your information may be collected through:

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  • Website contact forms

  • Email or phone communication

  • Intake forms or consent forms

  • Notes taken during or after sessions

  • Payment processing platforms

Why I Collect This Information

I collect your information to:

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  • Provide coaching and wellbeing sessions

  • Understand your goals and support needs

  • Communicate with you about appointments

  • Maintain safety and appropriate boundaries

  • Keep minimal records to support continuity

  • Process payments

  • Meet legal and professional obligations

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My lawful basis for processing your data is legitimate interests and contract.

How Your Data Is Stored

Your information is stored securely using password‑protected digital systems.

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  • I do not keep paper records

  • I do not record sessions

  • Notes are minimal and used only to support your work

  • Only I have access to your data

How Long Your Data Is Kept

  • Session notes: kept for up to 12 months after our work ends

  • Contact details and forms: kept for up to 12 months

  • Payment records: kept for 6 years (legal requirement)

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After this period, your data is securely deleted.

Confidentiality & Sharing

Your information is confidential. I will not share your personal information with anyone unless:

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  • you give explicit permission

  • there is a safeguarding concern

  • you or someone else is at risk of harm

  • I am legally required to do so

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If sharing is necessary, I will always aim to discuss this with you first.

Your Rights

You have the right to:

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  • access your data

  • request corrections

  • request deletion (where legally possible)

  • withdraw consent

  • ask how your data is used

  • raise concerns

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To exercise these rights, contact me at unfoldwithamy@gmail.com

Third‑Party Services

I may use trusted third‑party services for:

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  • payment processing

  • video calls

  • secure storage

  • scheduling

  • website hosting

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These providers have their own privacy policies and comply with data protection standards.

I do not sell or share your data for marketing purposes.

Cookies

My website may use cookies to ensure it functions properly and to improve your browsing experience. You can adjust your browser settings to refuse cookies if you prefer.

Updates to This Policy

This Privacy Policy may be updated periodically. The most recent version will always be available on this page.

Contact

If you have any questions or concerns about how your data is handled, please contact:

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Email: unfoldwithamy@gmail.com

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